Shipping policy

Shipping Policy

Last updated: November 12, 2026

Thank you for shopping with Travel Art Haven. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

All of our travel posters are printed to order, just for you.

We aim to dispatch your order within 2 to 4 working days, framed or unframed.

Orders placed after noon or on weekends may begin processing the next working day.

You will receive a confirmation email with tracking as soon as your order ships.

Shipping Methods & Delivery Times

We ship worldwide.

Delivery is usually 3 to 5 working days after dispatch, wherever you are in the world.

Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control. Busy periods like Christmas can add a couple of days.

Shipping Costs

Shipping is £3.50 per order, plus £0.25 for each additional item in the same order.

So if you order 1 poster, shipping is £3.50. If you order 3 posters in one order, shipping is £4.00.

You will see the exact cost at checkout before you pay, no hidden charges.

Customs, taxes and other applicable fees

Because your poster is printed to order and shipped from near you, in most cases you will not have to pay extra import duties.

If any taxes or duties do apply in your country, they will be shown at checkout before you place your order. If they are not collected at checkout, they may be due before or at delivery and are the customer's responsibility.

Order Tracking

Once your order ships, we will email you a confirmation with a tracking number and link. Tracking information may take a little time to update after you receive it.

How is my poster packaged?

• Large posters are sent in a sturdy, recyclable cardboard tube, so they cannot be bent or creased.
• Smaller prints are sent in hard-backed cardboard envelopes, so they stay flat and protected.
• Framed prints and canvas prints are sent in strong packaging with corner protectors, so the corners and frame are protected in transit.

Shipping destinations

We currently ship worldwide, including United Kingdom, Europe, United States, Canada, Australia, New Zealand, and Rest of World.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. If your order has not shipped yet, we can update it. Once it has shipped, we cannot change it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us.

If your poster arrives damaged, message us with a photo and your order number. We will send a replacement straight away at no extra cost to you. You do not need to send the damaged poster back.

If your order has not arrived after 14 working days, message us and we will look into it for you.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit we are unable to modify it.

Because our posters are printed to order, we cannot accept cancellations for change of mind once printing has started. Please see our Refund Policy.

Questions?

Contact us at joelmspencer@sky.com.